Refund and Returns Policy
At the Bullies Be Gone Project (BBGP), we are committed to ensuring your satisfaction with every purchase. Please review our policy regarding refunds and returns:
Digital Products (eBooks, Audiobooks, etc.)
Due to the nature of digital products, all sales are final, and refunds cannot be issued once the digital content has been accessed or downloaded. If you experience any technical issues with accessing your product, please contact our support team, and we will assist you in resolving the issue.
Physical Products
For physical merchandise, we offer the following return policy:
- Returns: You may return any unused and unopened items within 30 days of purchase for a full refund. The items must be in their original packaging and condition.
- Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.
- Shipping Costs: Shipping costs for returns are non-refundable unless the product was damaged or defective upon arrival.
Donation Refunds
Charitable donations are non-refundable. If a donation was made in error or if there is a discrepancy, please contact us within 7 days, and we will work to resolve the matter.
For any inquiries or assistance regarding refunds or returns, please contact our customer service team at [email/contact information].
We appreciate your support and understanding!
BBGP Management Team